Past Incidents

We are seeing partial network restoration now, though local conditions and congestion vary. We expect the network to return to normal as data back log clears

“The Pelion/Jersey Telecom issues continue. They report that 4G is returning, but issues continue with 2G and 3G.

We are seeing SMS and Voice failures across their network.

More information on the issue can be found here:

https://connectivity-status.pelion.com

We are monitoring and will keep this page updated.”

Pelion’s network partner (Jersey Telecom) have had an issue with their data network starting at 5am this morning. ( https://connectivity-status.pelion.com/ )

This affected Pelion (Stream) SIM data (2G, 3G, 4G) connections. Voice and SMS were unaffected.

Alarm calls from Oysta devices are unaffected, and they will connect as normal.

Oysta devices fall-back to SMS data transmission if GPRS, so should not be affected.

The issue has been partially resolved. Oysta will continue to liaise with Pelion as they resolve the issue.